Customer Care
The Basics
Account Details
Billing
- When will my account be renewed?
- What currency am I charged in?
- Am I charged any taxes or fees when signing up or renewing?
- What payment options are available for a subscription?
- My account is past due. What should I do?
- I signed up for one box, why did I get billed again?
Shipping
- Shipping Time for International Subscribers
- When does Pusheen Box ship?
- Where does Pusheen Box ship to?
- My Pusheen Box was not delivered, now what?
- Why haven't I received a tracking email?
- How long does it take to get my Pusheen Box through the mail?