Tracking emails are sent as soon as your shipping label is created. If you have not yet received your tracking email, please log in to your user account and verify that the contact information is correct for your account. If the email address is correct, please double check your spam folder as the tracking email might have been caught in that filter.
Still no luck? Please contact our Customer Service Team at firstname.lastname@example.org and they will be able to provide you with the tracking information and assist you further.