If you have not already contacted our Customer Service Team for a replacement, please let us know within 30 days of shipping if you are missing your box. We would be happy to investigate and further assist. Please make sure your shipping address is updated via your user account to ensure future shipments will be shipped correctly.
Articles in this section
- Shipping Time for International Subscribers
- When does Pusheen Box ship?
- Where does Pusheen Box ship to?
- My Pusheen Box was not delivered, now what?
- Why haven't I received a tracking email?
- How long does it take to get my Pusheen Box through the mail?
- My tracking information isn’t working. What should I do?
- My tracking shows a status of delivered, yet I never received it. What should I do?
- My Pusheen Box was shipped to a previous/invalid address. What should I do?
- What should I do if my shipping address has changed?